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Garner HVAC has always provided greta service every time I have called them.
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Fixed my problem. Elijah was courteous and polite and friendly.
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On time, superior equipment and op notch installation. All guaranteed and backed by prompt service to f needed. There may be some who are a little cheaper but not with this level of quality
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Explained every step… great attitude!
Response from Garner Heating & Air Conditioning Inc:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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I have used Garner HVAC several times and have always been satisfied.
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We had Matt F. Come to help us at our house and he was just exceptional. He has a lot of knowledge on the subject and worked so hard for hours to pinpoint exactly was was wrong with our A/C. He got it all fixed up and was so kind and pleasant to work with the whole time. We were very glad to have found a company who seems honest and like they care a lot about the work they do.
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Great customer service! Matt was very knowledgeable, answered all our questions, professional, friendly and courteous! Garner has always provided us with good care!
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Omar, the service technician, was very polite and conscientious.
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Omar Hernandez was very prompt and professional. He explained what he was going to do and then gave updates afterwards.
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Service diagnostic found that the low voltage wiring at the outdoor unit had come loose. This was preventing any electrical signal from getting to the outdoor unit. I also found the drain line has some build up in it. I spoke with the homeowner and presented repair options. She chose to have the outdoor electrical wiring repaired. I stripped back new wire and tightened all outdoor connections. I also used electrical tape to help prevent any loose connections in the future. I then cycled power at the thermostat and function tested the system. The system is operational at completion of service.
Service diagnostic found that the thermostat had failed and was not sending any signal to the system. I also found the drain line has some build up in it which could cause a clog in the future. The outdoor capacitor is below value as well. I spoke with the customer and he chose to do the immediate repair and have the thermostat replaced. I removed the old thermostat and installed a T1 thermostat. Programmed the thermostat and cycled power. Function tested the system and it is now operational. The temperature in the home went down 5 degrees while on site.
nstalled 4 ton 2 Stage R-454B Carrier heat pump system. Installed vertical air handler with electric heat kit. Installed new plywood overlay for air handler to sit on. Built and installed new supply plenum. Sealed all connections with mastic and hardcast. Installed new disconnect box and wiring for the condenser. Rebuilt primary condensation drain and added SS2 safety switch. Pressure tested system with nitrogen and pulled vacuum. Installed Ecobee pro thermostat. Cleaned out return chase under the air handler. Cleared primary drain with CO2 and primed trap with water. Charged the system with R-454B refrigerant. Tested heating and cooling operation. Everything is working at completion of install.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Cool check completed on two horizontal inverter systems. Both drain lines were cleared and treated. Both condensing coils were cleaned. During maintenance I found that all mechanical and electrical components were within manufacture specifications. Both systems were cooling properly at time of departure.
Two system maintenance completed. Both drain lines have been cleared and treated. Both condensing coils have been cleaned. All electrical and mechanical components found within manufacture specs. Both systems have been cycled before departure and are operational.
Cool check completed on horizontal Lennox zoned system. Drain line was cleared and treated. Condenser coils were cleaned. During maintenance I found all electrical and mechanical components within manufactures specs. Unit is cooling properly at time of departure.
Pumped down existing refrigerant to the condenser. Removed existing liquid line filter drier and installed new one in the attic. Installed new TXV metering device in the evaporator coil. Pressure tested system with nitrogen and pulled vacuum. Cleared primary condensation drain with CO2 and primed trap with water. Charged AC with R-410A refrigerant. Checked 45/5 capacitor, reading 42.9/4.8. Sprayed JS685 insecticide inside condenser electrical panel. Added new locking caps to the condenser. Tested operation of system. Everything is working at completion of service.
AC cool check completed on one horizontal Carrier system. Drain line was flushed and treated. Condenser coils were cleaned. I found the condenser torque booster below manufacturer specs. There is also no surge protection on the indoor or outdoor unit. I presented repair options to the homeowner and he chose to replace the torque booster and add surge protection to both units today. I completed the repairs and cycled the system. Everything is working at completion of service.
Summertime Air Conditioning System Tune-Up: Performed a comprehensive tune-up, including deep cleaning of both indoor evaporator and outdoor condenser coils, verifying refrigerant charge accuracy, and calibrating system controls to ensure optimal efficiency and extended system lifespan.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The air filter was clean and had been recently replaced by the homeowner. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Performed A/C tune-up on an American Standard heat pump system. Checked the electrical, mechanical and performance systems of the unit. Cleared, cleaned, flushed and treated the drain line. Wiped the interior of the air handler and washed the outdoor coil. No major issues were found. The system is operational at this time.
Service diagnostic found that the condensation drain line was clogged. I also found that the capacitor for the blower motor was below value. Options for repair were presented to the homeowner. She chose to have the drain line cleared and to have the capacitor replaced. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. I replaced the blower motor capacitor and function tested the system. The system was running at the completion of service.
Performed AC cool check. Checked the electrical, mechanical, safety, and performance of the system. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. I cleaned the condenser coil. No major issues were found. The system was running at the completion of service.
Service diagnostic found that the condensation drain line was clogged. Water was backing up into the system and tripping the safety switch. I called homeowner and spoke to him about what I found, and the age of the system. He decided to have the drain line cleared. I cleared the condensation drain line and flow tested the drain with two gallons of water. I also treated the drain line. The system was running at the completion of service.