Fixed my problem. Elijah was courteous and polite and friendly.
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On time, superior equipment and op notch installation. All guaranteed and backed by prompt service to f needed. There may be some who are a little cheaper but not with this level of quality
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Explained every step… great attitude!
Response from Garner Heating & Air Conditioning Inc:
We count ourselves lucky for customers like you and look forward to working with you again in the future!
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I have used Garner HVAC several times and have always been satisfied.
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We had Matt F. Come to help us at our house and he was just exceptional. He has a lot of knowledge on the subject and worked so hard for hours to pinpoint exactly was was wrong with our A/C. He got it all fixed up and was so kind and pleasant to work with the whole time. We were very glad to have found a company who seems honest and like they care a lot about the work they do.
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Great customer service! Matt was very knowledgeable, answered all our questions, professional, friendly and courteous! Garner has always provided us with good care!
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Omar, the service technician, was very polite and conscientious.
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Omar Hernandez was very prompt and professional. He explained what he was going to do and then gave updates afterwards.
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Had our winter checkup with Chey. Great guy. Conscientious, polite and attentive to detail. He reps Garner well!
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Ductwork Inspection and Repair: Performed a comprehensive duct inspection, locating and sealing multiple air leaks using mastic and foil tape. This repair improved system airflow, balanced room temperatures, and increased HVAC efficiency.
Summertime Air Conditioning System Tune-Up: Performed a thorough AC tune-up by cleaning both evaporator and condenser coils, checking and adjusting refrigerant levels, calibrating the thermostat, and inspecting all electrical components to maximize system efficiency and lifespan.
AC cool check completed on one horizontal Lennox system. Drain line was flushed and treated. Condenser coils were cleaned. I found the contactor charred and pitted. The slab of the condenser is in poor shape. I went over my findings with the homeowner. No other major issues were found. The system is cooling properly at time of departure.
Performed diagnostic on the Carrier straight cool system. I found the primary drain line was clogged. I spoke with homeowner and he chose to have the drain line cleared. I cleared, flushed, and treated the drain line and verified it is draining properly. I also taped the return air filter to prevent any filter bypass. I also noticed a lot of ants around the outdoor unit. I sprayed insecticide to help keep them out of the electrical. No other issues were found. The system is operational at this time.
Installed 3 ton Carrier furnace system. Installed Honeywell thermostat. Installed new supply and return plenums. Sealed all connections with mastic. Rebuilt, insulated and cleared primary drain line. Replaced disconnect and whip for outdoor system. Pressure tested line set and pulled a vacuum. Ran low voltage in 1/2 inch seal tite. Charged system to meet manufacturer specifications. Everything is working at completion of service.
Installed 3 ton Carrier straight electric R-454B system, vertical air handler with electric heat kit. Installed new disconnect box and wiring for the condenser. Leveled new condenser on new pad. Installed new plywood platform for the air handler to sit on. Rebuilt primary drain line and installed new safety switches. Built and installed extended supply plenum. Installed Ecobee pro thermostat. Attached existing flex to new plenum and sealed all connections with mastic/hardcast. Pressure tested system with nitrogen and pulled vacuum. Charged the system with R-454B refrigerant. Cleared primary drain with CO2 and primed trap with water. Tested heating and cooling operation. Everything is working at completion of service.
Performed diagnostic and found the breaker for the outdoor unit had tripped due to a failed capacitor. I also found the return air filter was dirty and there was no water safety switch on the secondary drain line. I spoke with homeowner and he chose to have the outdoor capacitor replaced, install a water safety switch on the drain line, and replace the Aprilaire 210 filter. I completed the repairs and cycled power at the thermostat. The system is operational at completion of service.
Pumped down existing refrigerant and removed old piston from the evaporator coil. Installed new piston. Pressure tested with nitrogen and checked for leaks. Pulled vacuum on line set and evaporator coil. Cleared primary condensation drain with CO2 and primed trap with water. Charged AC with R-410A refrigerant. Checked operation of system. Everything is working at completion of service.
Arrived to complete repairs and began digging out the trench to install new lineset. We found there is a water line that runs on top of the old copper lineset and a large tree root that runs on top as well. Spoke to the homeowner and decided moving the condenser would be the best option. We moved the condenser over to the side of the house and ran new copper out of the exterior penetration and across the attic into the furnace closet. Connected all refrigerant piping and installed new high and low voltage electrical lines. Pressure tested system and pulled a triple evacuation on refrigerant circuit down to 300 microns. Recharged system to factory specifications and verified operation. Everything is working at completion of service.
Service diagnostic found a burnt up wire nut at the indoor furnace, which was not delivering high voltage power to the furnace system. I went over my findings with the homeowner and they chose to have the repair done. Corrected wiring with new high voltage wiring terminal connectors. Secured wiring and cycled power. Checked over operation of system and verified everything was operating within manufacturer specifications for operation. Everything is working at completion of service.
AC UV-C Light Installation: Installed a UV-C light within the AC system to neutralize airborne pathogens and enhance indoor air purification. This upgrade contributed to a cleaner, healthier airflow.
Whole-House Air Purification System Installation: Installed a whole-home air purification system designed to eliminate allergens, bacteria, and airborne pollutants. The result was significantly improved indoor air quality and a healthier living environment.
AC cool check completed on 14 year-old vertical system. Drain line was flushed and treated. Condenser coils were cleaned. I did find the outdoor vapor line without insulation and I re-insulated it. The outdoor torque booster is below manufacturer specs. No other major issues were found. The system was cooling at completion of service.
Performed diagnostic on the living area system. Found that there were ants at the outdoor contactor. This was preventing the system from turning on. I also found that the outdoor fan motor is showing some wear and tear. I spoke with the homeowner and he decided to have the contactor replaced and the drain line serviced. I cleaned, cleared and treated the drain line and replaced the outdoor contactor. I also washed the outdoor coil and secured the compressor wiring at no additional cost. Cycled power at the thermostat and verified the system is now operational. The system is working at completion of service.
AC cool check completed on four year-old horizontal Carrier system. Drain line was cleared, flushed, and treated. Condenser coil was cleaned. I found that the outdoor capacitor was below manufacturer specs. There is no surge protection on the indoor or outdoor unit. I presented options for repair and the homeowner chose to move forward with replacing the capacitor today. No other major issues were found. The system is cooling properly at time of departure.